1. Information We Collect

When you visit TuboFlow or make a purchase, we collect certain information to process your order and improve our services:

  • Personal Information: Name, email address, and billing information when you create an account or make a purchase.
  • Payment Data: Payment information is processed securely by third-party payment processors (Stripe, PayPal). We do not store your credit card details on our servers.
  • Usage Data: Browser type, IP address, pages visited, and time spent on our site, collected through cookies and analytics tools.
  • Order History: Records of your purchases, game keys delivered, and support interactions.

2. How We Use Your Information

  • Process and deliver your digital product orders (game keys, gift cards, etc.)
  • Send order confirmations and delivery emails
  • Provide customer support and respond to inquiries
  • Prevent fraud and ensure transaction security
  • Improve our website, products, and services
  • Send promotional emails (only with your consent; you can unsubscribe anytime)

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who help us operate our business, such as payment processors (Stripe, PayPal), email delivery services, and analytics providers. These providers are contractually obligated to protect your data.

4. Cookies

We use cookies to enhance your experience, remember your preferences, and analyze website traffic. You can control cookie settings in your browser. Essential cookies are required for the website to function (e.g., cart and login sessions).

5. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Opt out of marketing emails at any time
  • Request a copy of the data we hold about you
  • Lodge a complaint with a data protection authority

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@tuboflow.com or visit our Contact Page.